TeleMessage has strong utility for a wide range of vertical and intra-company uses by providing simple automation of
critical business applications while solving very specific problems. It typically provides hard return on investment cost within
a year or less - and sometimes within weeks. It accelerates decision-making, enhancing customer and e-business operations, and helps businesses migrate customers and suppliers to direct, e-business transactions - without coercing either the businesses that deploy these applications or their customers and suppliers to change the way they work.
Products
Because TeleMessage systems automate information delivery from existing applications, vendors are in a unique position
to support a wide range of markets including call centers, CRM, ERP, disaster recovery, e-business, sales force automation, alerting, e-document delivery, output management, news delivery, and wireless data services. For all of these markets, TeleMessage enables personalized information to be sent to individuals within distribution groups, ultimately addressing
a "segment of one". Examples:
- Security Companies - security companies can control the receipt of alarm notifications and collect responses utilizing two-way messaging.
- Financial Institutions - brokerages, banks and credit card companies can provide customers with timely information,
such as stock alerts, order confirmations, and statements, as well as the ability to execute transactions in response to that information. - Travel Companies - airlines, online travel services, rental car companies, hotels, and others can offer services that accompany customers while traveling, ensuring they have the information they need, when and where they need it.
- Corporate market (enterprises) - enterprises can deliver business-critical information to their customers, employees
and partners when, where and how they need it. The corporate market will use a mixture of all manual and automatic interfaces.